Please Note

Purchases made online are NOT available for immediate use. Online transactions can take up to 48 hours to process.

Refunds

All sales are final. Refunds are not issued for unused trips on activated MDT passes (1-Month, 7-Day and 1-Day). Additionally, no refunds are issued on EASY Ticket purchases.

How to Contact Us?

  • By Phone

    By Phone:

    Please call 786-469-5151; TDD Users (persons who are deaf or hard of hearing): 305-468-5402. Customer service agents are available Monday - Friday, from 8 a.m. to 5 p.m. Closed on weekends and County-observed holidays.

  • By Mail

    By Mail:

    EASY Card Center
    701 NW 1st Court
    Suite 1300, Miami, FL 33136

Contact By Phone

Call: 786-469-5151

TTY/TDD Users (persons who are deaf or hard of hearing): 305-263-5475

Customer service agents are available Monday - Friday, from 8 a.m. to 5 p.m. Closed on weekends and County-observed holidays.

Contact By Mail

EASY Card Financial Center
701 NW 1st Court
Suite 1300, Miami, FL 33136